Privacy Policy
How we protect and handle your personal information and project data when you work with Ketryon.
Last updated: January 2026
1. Information We Collect
We collect information to provide you with excellent consultancy services and communicate effectively:
Contact Information
- Name and email address when you reach out to us
- Phone number if provided during consultation booking
- Company name and role for business inquiries
- Information shared during discovery calls and meetings
Project Information
- Project requirements, specifications, and documentation you share with us
- Business information necessary to understand your needs
- Feedback and communications throughout our engagement
Website Usage
- Basic analytics data to understand how visitors use our website
- Device and browser information
- IP address and general location data
2. How We Use Your Information
Your information is used to deliver our consultancy services and maintain our business relationship:
- Service Delivery: Understand your requirements and deliver the solutions you need
- Communication: Respond to inquiries, schedule consultations, and provide project updates
- Project Management: Manage ongoing projects and maintain project documentation
- Invoicing: Process payments and maintain financial records as required by law
- Service Improvement: Understand how we can better serve our clients
Important: We never sell, rent, or share your personal information or project details with third parties for marketing purposes. Your business information remains confidential.
3. Data Security
We take the security of your information seriously and implement appropriate measures to protect it:
Technical Security
- All data transmitted through our website is encrypted using TLS (Transport Layer Security)
- Secure communication channels for sensitive project discussions
- Regular security updates and monitoring of our systems
Operational Security
- Limited access to client information on a need-to-know basis
- Secure storage of project files and documentation
- Professional confidentiality maintained throughout and after engagements
4. Third-Party Services
We use the following third-party services to operate our business:
Service Providers
- Cal.com: Scheduling and booking consultations
- Google Analytics: Website analytics (with your consent)
- Payment Processors: Secure payment processing for invoices
Legal Disclosures
- Legal Requirements: When required by Swedish law or court order
- Business Transfer: In the event of a business transfer, with advance notice
5. Your Rights
You have control over your personal information. Under GDPR and Swedish data protection law, you have the right to:
Access and Control
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (right to be forgotten)
- Request a copy of your data in a portable format
- Object to or restrict certain types of data processing
Regional Rights
- Full GDPR rights for EU/EEA residents (access, rectification, erasure, portability, objection)
- Additional rights under Swedish Personal Data Act (Personuppgiftslagen)
- You may lodge a complaint with the Swedish Authority for Privacy Protection (IMY)
6. Data Retention
We retain your information only as long as necessary for the purposes described in this policy:
- Project Data: Retained for the duration of the project plus a reasonable period for follow-up support
- Contact Information: Maintained while we have an active business relationship
- Financial Records: Kept for 7 years as required by Swedish accounting law (Bokföringslagen)
- Website Analytics: Anonymized and aggregated, retained for up to 26 months
Upon request, we will delete your personal information unless we are legally required to retain it.
7. Cookies and Tracking
We use cookies and similar technologies to provide and improve our website:
- Essential Cookies: Required for basic website functionality. These cannot be disabled.
- Analytics (Optional): We use Google Tag Manager to understand how visitors use our website. Analytics are only enabled with your consent.
- No Advertising: We do not use cookies for advertising, remarketing, or selling data to advertisers.
You can manage your cookie preferences through the cookie banner when you first visit our site, or by clicking the cookie settings button in the footer.
8. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make changes:
- We will update the "Last updated" date at the top of this policy
- For significant changes, we will notify clients directly via email
- The updated policy will be posted on our website
We encourage you to review this policy periodically for any changes.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
For privacy-related requests, please include "Privacy Request" in your subject line. We aim to respond within 30 days as required by GDPR.
© 2026 Ketryon. All rights reserved.