Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By using this website (ketryon.com), submitting a contact form, booking a consultation, or entering into a service agreement with Ketryon, you agree to these terms of service. If you do not agree, please do not use our services.

2. Services

Ketryon (org.nr 559551-1030) is a software consultancy registered in Sweden. We provide:

• Custom software development and engineering
• Digitalization and process automation consulting
• System integration services
• Technical advisory and architecture review
• AI integration and implementation
• Ongoing maintenance and technical support

Specific deliverables, timelines, and fees for each engagement are defined in a separate client agreement or statement of work (SOW) signed by both parties. These terms apply in addition to any client-specific agreement.

3. Client Engagements

All consulting engagements are governed by a written agreement between Ketryon and the client. This agreement will specify:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Intellectual property ownership
• Confidentiality obligations
• Termination conditions

In the event of a conflict between these general terms and a signed client agreement, the client agreement shall prevail.

4. Intellectual Property

Unless otherwise agreed in writing in the client agreement:

• Client deliverables — all custom code, designs, and materials specifically created for a client project become the property of the client upon full payment.
• Pre-existing IP — Ketryon retains ownership of any pre-existing tools, libraries, frameworks, or methodologies used in delivering the project. The client receives a perpetual, non-exclusive, royalty-free license to use such pre-existing IP solely as part of the delivered project.
• Ketryon brand — the Ketryon name, logo, website content, and marketing materials remain the exclusive property of Ketryon.

5. Confidentiality

Both Ketryon and the client agree to keep confidential all non-public information shared during an engagement, including but not limited to business plans, technical specifications, financial data, and trade secrets.

Confidentiality obligations survive for a period of two (2) years after the termination of the engagement, unless a longer period is specified in the client agreement.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to confidential information; or (d) is required to be disclosed by law.

6. Payment Terms

• Fees are specified in the client agreement and invoiced according to the agreed schedule (typically per phase or milestone).
• Invoices are due within 30 days of the invoice date unless otherwise agreed.
• Late payments may be subject to interest in accordance with the Swedish Interest Act (Räntelagen).
• Ketryon reserves the right to suspend work if payment is overdue by more than 30 days, after written notice.

7. Warranties & Disclaimers

Ketryon warrants that all services will be performed with reasonable skill and care, consistent with generally accepted industry standards.

Except as expressly stated in a client agreement, all services and deliverables are provided “as is” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Information provided on this website (including pricing estimates, timelines, and technical descriptions) is for informational purposes only and does not constitute a binding offer or guarantee.

8. Limitation of Liability

To the maximum extent permitted by Swedish law:

• Ketryon’s total aggregate liability for any claims arising from or related to a client engagement shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim in the twelve (12) months preceding the claim.
• Ketryon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, regardless of the cause of action or theory of liability.
• This limitation applies whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory.

9. Indemnification

The client agrees to indemnify and hold harmless Ketryon from any third-party claims, damages, or expenses arising from: (a) the client’s use of deliverables in a manner not contemplated by the agreement; (b) the client’s breach of applicable law; or (c) content or data provided by the client that infringes third-party rights.

10. Termination

Either party may terminate an engagement as specified in the client agreement. In the absence of specific termination provisions:

• Either party may terminate with 30 days’ written notice.
• Either party may terminate immediately if the other party materially breaches the agreement and fails to cure such breach within 14 days of written notice.
• Upon termination, the client shall pay for all services rendered and expenses incurred up to the termination date.
• Upon termination and full payment, Ketryon shall deliver all completed and in-progress deliverables, source code, and documentation to the client.

11. Force Majeure

Neither party shall be liable for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, power failures, internet outages, or cyberattacks.

12. Website Use

This website is provided for informational purposes. While we strive to keep content accurate and up to date, we make no warranties about the completeness, accuracy, or reliability of any information on this website.

You may not reproduce, distribute, or create derivative works from this website’s content without our written permission.

13. Data Protection

We process personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). Where Ketryon processes personal data on behalf of a client, the parties shall enter into a Data Processing Agreement (DPA) as required by GDPR Article 28.

14. Governing Law & Disputes

These terms are governed by the laws of Sweden, without regard to conflict of law principles.

Any dispute arising out of or in connection with these terms or any client engagement shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, it shall be referred to the competent courts of Sweden, with Eskilstuna District Court (Eskilstuna tingsrätt) as the court of first instance.

15. Amendments

Ketryon reserves the right to modify these terms at any time. The “last updated” date at the top of this page indicates when the terms were last revised. Continued use of our services after changes constitutes acceptance of the revised terms.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Contact

Questions about these terms? Contact us at hello@ketryon.com.